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Our Mission:

We are a not-for-profit performing arts center who presents and produces a wide variety of quality performing arts, advances arts education and creates a neighborhood that is a superior destination for entertainment, business and housing, thereby strengthening the economic vitality of the region.

The Stage

Presenting and producing a variety of the finest entertainment for the betterment of the community. More

Arts Education

A national leader in engaging the community through enriching experiences in the performing arts. More

Area Development

A major area developer creating a vibrant destination and economically-strong neighborhood. More

Not-for-Profit

Performing Arts Center

A not-for-profit that must raise over $4 million dollars annually to continue improving the region's quality of life. More

Ticket & Theater Policies

  • All ticket sales are final. Refunds, exchanges or retroactive discounts are not possible.
  • Performance times and cast members are beyond our control and are subject to change without advance notification.
  • Performances are not canceled and refunds are not provided due to weather conditions.
  • Cameras, camera phones, audio, video and digital recorders, paging devices and cell phones are not permitted in the theaters. Guests using these items may be ejected without refund.
  • Each individual show’s producer or artist determines the seating policy for late arriving guests. In some instances, if you arrive after the show begins, you may be asked to wait until there is a natural break in the act before going to your seat.
  • Children under two years of age are not generally permitted in the theaters. At designated shows, children of all ages are permitted. However, everyone regardless of age must have a ticket.
  • Outside food and beverage is not permitted in the theaters.
  • For guests with disabilities and for information on curbside assistance, please call 216-771-8403.

Third Party Ticket Purchase Policy

Guests, Take Caution! 

Buy your tickets only from PlayhouseSquare. When you buy from a broker:

  • We cannot be responsible for tickets purchased through unauthorized third parties
  • Your tickets cannot be replaced if lost or stolen
  • We cannot guarantee that your tickets are valid and cannot guarantee admittance
  • You will always pay more than face value
  • We cannot contact you with information regarding time changes, show cancellations, road closures or other information
  • You are supporting businesses that make it hard for true fans to see their favorite performers or shows without paying a premium charge they cannot afford
  • We reserve the right to revoke tickets sold to a broker or unauthorized third party. If you are holding a revoked ticket, you will not be admitted and will not receive a refund


Help us keep ticket prices affordable and fair. Buy only from the PlayhouseSquare Ticket Office, playhousesquare.org, 216-241-6000 or your licensed group/travel leader.

For more information about PlayhouseSquare, visit our FAQs page.