Our Mission:

We are a not-for-profit performing arts center who presents and produces a wide variety of quality performing arts, advances arts education and creates a neighborhood that is a superior destination for entertainment, business and residential living, thereby strengthening the economic vitality of the region.

The Stage

Presenting and producing a variety of the finest entertainment for the betterment of the community. more

Arts Education

A national leader in engaging the community through enriching experiences in the performing arts. more

Area Development

A major area developer creating a vibrant destination and economically-strong neighborhood. more


Performing Arts Center

A not-for-profit that must raise over $4 million dollars annually to continue improving the region's quality of life. more

Services for Guests with Disabilities

Playhouse Square offers barrier-free access to performances and events. For more information about our services for persons with disabilities, please call the Playhouse Square Ticket Office at 216-771-8403.

Audio Description

Audio description for individuals with a visual impairment is available for select performances courtesy of the Cleveland Sight Center. This service provides an opportunity for guests with impairment to listen to a description of the non-verbal aspects of a live performance.

A trained audio describer communicates the set design, costumes, facial expressions, body language, and movement of the actors during pauses in the dialogue. Small, closed circuit receivers are used to broadcast this live from the sound booth to an earpiece worn by the guest listening to the description; other guests do not hear this information.

The Cleveland Sight Center will try to accommodate special requests made for additional performance dates. Please call 216-791-8118, ext. 303, two weeks in advance to make a special request for additional dates.

For more information from the Cleveland Sight Center, click here.


For guests who have a hearing impairment, headsets are available to enhance the  theater experience. To obtain one, please visit the House Manager’s office prior to the show. You will be required to leave a photo ID at that time. Upon conclusion of the show, please return the headset and pick up your ID.

Accessible Seating

To better serve our guests, tickets are available for those that require special seating needs. These tickets can be purchased by calling our Ticket Office directly at 216-771-8403, by visiting the Ticket Office located in the KeyBank State Theatre Lobby or by filling out our online form.**

**Please advise the Ticket Office of your need for wheelchair pickup curbside when ordering tickets.

Accessible Parking

The Playhouse Square Garage (located at 1450 Chester Avenue) has a stair-free accessible walkway with access from the Garage 2nd Floor that will take you into the theaters. The Garage also has elevator access to the 2nd Floor on each parking  level.


For curbside drop-off, please do so on the Euclid Ave. side of the theaters. If your party requires special needs or curbside wheelchair assistance, please call 216-771-8403 in advance of your show and we’ll be happy to help.

For information on group bus parking, please call 216-664-6050.

Wheelchair Assistance

We offer wheelchair assistance on Euclid Avenue. If you need a wheelchair, please pull up in front of the theater you are attending and a RedCoat volunteer will be happy to assist.  Please note: We cannot assist guests in and out of vehicles.

Service Animals

A person with a disability is permitted to be accompanied by a service animal in all areas of Playhouse Square.

Safety and Comfort

Guest safety and comfort is important to us. Should you have questions regarding your seating location, stairs, armrests and other issues regarding accessibility, please don’t hesitate to call us at 216-771-8403 or click here(Please note that our historic theaters, other than the Allen Theatre, do not have elevators or lifts. In addition to the Allen, the Helen, Outcalt and Westfield Insurance Studio Theatre have elevators.)

Sensory-Friendly Programming

Playhouse Square is proud to commit to arts education, providing a variety of free and low-cost programs dedicated to inspiring and invigorating people of all ages, perspectives and abilities. Our sensory-friendly initiative is dedicated to increasing access and inclusion for children and families affected by autism spectrum disorders and other sensory, social and cognitive challenges. Some of our resident companies also present sensory-friendly programming.
Click here to learn more.