WHAT INFORMATION DO I NEED WHEN CALLING OR EMAILING MY DONOR RELATIONS REPRESENTIVE
Please have your donor number and the date and time of the performance you would like to purchase, Swap-a- Show® or exchange into.
CAN I USE MY Swap-a- Show® BENEFIT FOR ANY SHOW THIS YEAR?
Currently your Swap-A-Show® options include swapping within your KeyBank Broadway Series season ticket package, meaning that you may decide to forgo your tickets to one show on series for extra tickets to another on series. You may also swap into one of our Huntington Bank Featured Performances, which will be RIVERDANCE, ALADDIN, DEAR EVAN HANSEN or COME FROM AWAY.
BEETLEJUICE is not eligible Swap-A-Show®
WHEN CAN I BEGIN Swap-a- Show® OR EXCHANGE MY SEASON TICKETS?
Exchanges and Swap-a- Show® options will start when you receive your tickets in the mail late summer. You may switch any of your season tickets in the series for another series show as well as Riverdance, Disney's Aladdin, Dear Evan Hansen or Come From Away. Beetlejuice is not eligible to be swapped out and Hamilton cannot be swapped into.
Call your Donor Relations Representative or 216-640-8436 with any questions.
WHERE CAN I SIT IN DONOR CIRCLE AND HOW MANY SEASON TICKETS MAY I PURCHASE?
CLICK HERE for the Donor Circle Season Ticket seating guidelines.
MY SEATS IN DONOR CIRCLE ARE ASSOCIATED WITH A DONATION. IS THIS AN ANNUAL DONATION OR A ONE-TIME GIFT?
Donor Circle seating is tied to an annual donation and Donor Membership. At least 25% of your donation is also due at the time of your season ticket renewal.
WHERE DO I LOCATE SEATING CHARTS FOR THE THEATERS?
Click Here for seating charts of all our theaters.
DO DONORS HAVE ACCESS TO PRE-SALES?
Yes. You can view all current donor pre-sales opportunities here
I HEARD HAMILTON WILL BE COMING IN DECEMBER 2022, WILL THAT BE A Swap-A-Show® OPTION?
Sorry, HAMILTON is not a Swap-A-Show® option. As a 2022-2023 KeyBank Broadway Series Season Ticket Holder, you will have an exclusive pre-sale this summer.
WHAT HEALTH AND SAFETY PROTOCOLS CAN I EXPECT?
Click here for the most up-to-date health and safety guidelines.