Posted: Oct 8, 2020

Director of Information Technologies

Full Time/Benefits
Salaried position
Please include salary requirements when applying, in order to be considered.

We are searching for our next Director of Information Technologies. This position is responsible for leading the IT department staff in designing and executing global IT strategies for Playhouse Square.

  • Manage, control, and assure the effective utilization of hardware and software assets used at Playhouse Square.
  • Continually advance the firm’s programs for cybersecurity governance, vulnerability management, application security, record retention and forensics, domestic and global third-party security, cybersecurity education, awareness, and cybersecurity workforce development.
  • Develop and manage strong third-party relationships with business vendors to develop IT strategy and solutions that support business objectives.
  • Responsible for overall department budgets, schedules, and performance standards. 
  • Ensure the team develops and executes an application management strategy which achieves a reasonable balance between business needs and IT information security compliance.
  • Oversee the disaster recovery plans, solutions, and testing as required.
  • Oversee the entire Playhouse Square network environment including but not limited to: Cisco phone system, Meraki switches, Wi-Fi network, VMware, Veeam, Microsoft products, storage array, fiber, network design, and virtual environments.


  • Minimum of 10 years IT experience and minimum of 4 years in management.
  • Bachelor of Computer Science or similar degree or equivalent certifications and work experience.
  • Ability to work on-site with a flexible schedule, including evenings and weekends.
  • Excellent technical knowledge of PCs and desktop hardware, protocols, OS, and standards.
  • Experience with Windows 7, Windows 10 and Windows Server 2008 through 2016 in an enterprise environment.
  • Certifications in CompTIA A+, Microsoft, Security software(s).
  • Knowledge of TCP/IP, WAN, LAN.
  • Working knowledge of AD, Group Policies, DNS & DHCP VMware, Storage/SAN.
  • Working knowledge in Veritas and Veeam backup. Certifications a plus.
  • Excellent communication skills, both verbal and written.
  • Able to operate effectively in a team environment with both technical and nontechnical team members.
  • Knowledge of ITIL Process.


Playhouse Square is proud to have been recognized for 10 consecutive years as one of Cleveland’s Top Workplaces by The Plain Dealer, a recognition based solely on surveys completed by our employees.

Playhouse Square offers an attractive and comprehensive benefit package to employees that provides exceptional coverage.

This package includes:

  • Medical and Dental Insurance
  • LongTerm Disability Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Employee Assistance Program (EAP)
  • Wellness Program
  • Discounted Parking


In order to apply, please submit a resume along with a cover letter to one of the following:

E-mail to [email protected]

Fax to (216) 771-0217


Playhouse Square
Human Resources Department
1501 Euclid Avenue, Suite 200
Cleveland, OH 44115