Posted: Sep 8, 2023

Donor Communications Coordinator

  • Full Time/Benefits
  • Please include a cover letter with salary requirements, a resume and writing samples, when applying.
  • Playhouse Square requires employees to be fully vaccinated against COVID-19 and receive a booster shot, when eligible. We are an Equal Opportunity Employer and requests for reasonable accommodation will be considered on an individual basis.
  • Playhouse Square is looking for an outgoing, people-oriented individual with strong organizational and time management skills to take on our challenging and exciting position of Donor Communications Coordinator.


  1. Embrace Playhouse Square values and programs that further Diversity, Equity and Inclusion within the department.
  2. Coordinate the development and delivery of all donor email communications needed for each donor program, special events, and donor prospect campaigns.
  3. Utilize and remain up to date on knowledge of email tools including Eloqua and AudienceView, maintaining accurate donor segments and scheduling donor emails as needed.
  4. Coordinate the publishing of the quarterly Props donor newsletter and Props Between the Issues emails.
  5. Serve as the point person for playbill donor recognition and coordination of donor spotlight page
  6. Update, create and maintain the development webpages utilizing these as another form of communication with current donors, while also engaging prospective donors
  7. Help create annual donor surveys as needed to better inform department priorities and focus.
  8. Create and proofread department collateral and design in line with branding guidelines.
  9. Serve as the Development communications representative at position-relevant organizational meetings and report back information to department as needed.
  10. Stay informed and knowledgeable on best practices for email and other direct mail fundraising strategies.
  11. Assist with special campaigns and communications as assigned.
  12. Assist with Department special events and special projects as assigned.
  13. Fill in for assist RJF Presidents’ Club staff as needed during evening and weekend performances.



  1. Minimum 2 years of fundraising and/or communications related experience.
  2. Knowledge of PC hardware and software. Database, Microsoft Word and Excel experience preferred.
  3. Excellent communication skills, both verbal and written.
  4. Self-motivated with strong organization skills.
  5. Outgoing, people oriented person, with outstanding interpersonal skills.
  6. Availability to work some evening and weekend hours.
  7. Evening/weekend availability.


Playhouse Square offers an attractive and comprehensive benefit package to employees that provides exceptional coverage. This package includes:

  • Medical, Dental and Vision Insurance
  • Long-Term Disability Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Employee Assistance Program (EAP)
  • Wellness Program
  • Discounted Parking

In order to apply, please submit a resume along with a cover letter to one of the following:

E-mail to

Fax to (216) 771-0217


Playhouse Square
Human Resources Department
1501 Euclid Avenue, Suite 200
Cleveland, OH 44115