Posted: Nov 11, 2021

Donor Relations & Special Programs Coordinator

Full Time/Benefits

Please include salary requirements when applying, in order to be considered.

Playhouse Square is looking for an individual with excellecent communication skills and customer service or fundraising experience to take on our exciting position of Donor Relations & Special Programs Coordinator. 

Responsibilities include:

  1. Embrace Playhouse Square values and programs that further Diversity, Equity and Inclusion within the department.
  2. Develop ongoing relationships with donors, engaging them in the mission of Playhouse Square.
  3. Provide VIP benefit services to Gold Founder level donors, including ticketing and dinner reservations, and ensure the fulfillment of donor benefits.
  4. Help meet the fundraising goals of the Advancement department through ongoing upgrades, renewals, and cultivating new donors.
  5. Provide back-up during busy on-sales as a part of the Donor Relations team.
  6. Help coordinate and carry out details of yearly Donor Circle Broadway seating strategy.
  7. Coordinate the details of the RJF Presidents’ Club, including the published online calendar, menu printing and proofreading and assigning concierge schedules in conjunction with the Director of Advancement.
  8. Keep track of daily RJF Presidents’ Club reservations and ensure accuracy of reservation system.
  9. Prepare daily reservations and eligible donor reports for the RJF Club.
  10. Coordinate Donor Circle mailings and assist with Donor Circle events.
  11. Serve as a Advancement staff representative in the RJF Club as assigned.
  12. Assist with department special events, mailings, and other duties as assigned.


  1. Minimum of 2-5 years experience in fundraising or customer service position.
  2. Bachelor’s degree.
  3. Self-motivated and strong organizational skills.
  4. Outgoing, people oriented person, with outstanding interpersonal skills.
  5. Excellent communication skills, both verbal and written.
  6. Knowledge of current PC hardware and software.
  7. Evening/weekend availability.


Playhouse Square is proud to have been recognized for 11 consecutive years as one of Cleveland's Top Workplaces by The Plain Dealer, a recognition based solely on surveys completed by our employees.

Playhouse Square offers an attractive and comprehensive benefit package to employees that provides exceptional coverage. This package includes:

  • Medical and Dental Insurance
  • Long-Term Disability Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Employee Assistance Program (EAP)
  • Wellness Program
  • Discounted Parking

Playhouse Square requires employees to be fully vaccinated against COVID-19. We are an Equal Opportunity Employer and requests for reasonable accommodation will be considered on an individual basis.

In order to apply, please submit a resume along with a cover letter, including salary requirements, to one of the following:

E-mail to

Fax to 216-771-0217


Playhouse Square
Human Resources Department
1501 Euclid Avenue, Suite 200
Cleveland, OH 44115