Posted: Aug 16, 2021

Ticket System Coordinator

Full Time/Benefits

Please include salary requirements when applying, in order to be considered.

Playhouse Square is looking for a self-motivated individual with strong organizational skills and and outstanding interpersonal skills to take on our exciting position of Ticket System Coordinator.

Responsibilities include:

  1. Embrace Playhouse Square values and programs that further Diversity, Equity and Inclusion within the department.
  2. Build events, items, combo packages and discount/promotions in the Ticketing System and perform any changes to existing events.
  3. Maintain data clean up functions as needed to keep the integrity of our database.
  4. Prepare and send any patron lists or data reports.
  5. Add new events, price types and offers to all sales roles, including online.
  6. Monitor, update, and create user logins, permissions and passwords for staffing system access.
  7. Review and complete individual dynamic pricing changes requested by programming
  8. Other duties as assigned.


  1. Self-motivated with strong organizational skills.
  2. Outgoing, people oriented person with outstanding interpersonal skills.
  3. Previous ticketing and database system management required.
  4. Excellent verbal communication skills
  5. Knowledge of current PC hardware and software.


Playhouse Square is proud to have been recognized for 11 consecutive years as one of Cleveland's Top Workplaces by The Plain Dealer, a recognition based solely on surveys completed by our employees.

Playhouse Square offers an attractive and comprehensive benefit package to employees that provides exceptional coverage. This package includes:

  • Medical and Dental Insurance
  • Long-Term Disability Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Employee Assistance Program (EAP)
  • Wellness Program
  • Discounted Parking

In order to apply, please submit a resume along with a cover letter to one of the following:

E-mail to [email protected]

Fax to 216-771-0217


Playhouse Square
Human Resources Department
1501 Euclid Avenue, Suite 200
Cleveland, OH 44115