Season Ticket Information

There's nothing quite like the anticipation of seeing those show dates pop up on your calendar, knowing that you are about to share quality time with the ones you love in one of Cleveland's most beautiful and treasured locations. From pre-show dinner to post-show drinks at one of our incredible restaurants to an overnight stay at the Crowne Plaza, if you want to make a whole night of it, Broadway in CLE is more than just a show. It's an experience like no other. 



Past Season Ticket Holders: If you did not renew your seats last year and would like to see if they are still available, please call Season Ticket Services at 216-664-6050.

JOY is Unforgettable Shows

Pretty Woman

Mar 8-27, 2022

After an incredible run on Broadway, Audience Choice Award-winner Pretty Woman: The Musical is now on tour! One of Hollywood’s most beloved stories of all time, Pretty Woman: The Musical is brought to life by a powerhouse creative team representing the best of music, Hollywood, and Broadway.

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To Kill a Mockingbird

Apr 26 - May 15, 2022

All rise for Academy Award® winner Aaron Sorkin's adaptation of Harper Lee's Pulitzer Prize-winning masterwork. The New York Times Critic's Pick TO KILL A MOCKINGBIRD is "the most successful American play in Broadway history. (60 Minutes). New York Magazine calls it "a real phenomenon. Majestic and incandescent, it's filled with breath and nuance and soul." With direction by Tony Award® winner Bartlett Sher, To Kill a Mockingbird — "the greatest novel of all time" (Chicago Tribune) has quickly become "one of the greatest plays in history" (NPR).

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Ain't too Proud

Jul 12-31, 2022

Ain't Too Proud – The Life and Times of The Temptations is the electrifying, new smash-hit Broadway musical that follows The Temptations’ extraordinary journey from the streets of Detroit to the Rock & Roll Hall of Fame. With their signature dance moves and silky-smooth harmonies, they rose to the top of the charts creating an amazing 42 Top Ten Hits with 14 reaching number one. 

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Aug 11 - Sept 11, 2022

Critics are calling FROZEN, “A can’t miss Broadway event” (NBC), and now it’s joining Disney’s smash hit musicals THE LION KING and ALADDIN on tour across North America! It features the songs you know and love from the original film plus an expanded score with a dozen new musical numbers.

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JOY is Unbeatable Benefits

  • SAVE MONEY - Save money by purchasing all of the shows in the series at one time; season tickets can save you up to 55% off the cost of single ticket prices
  • SECURE YOUR SEATS - Secure your seats for the whole year at the best possible price for your location and performance purchased with our Lowest Price Lockdown® guarantee.
  • EXCLUSIVE PRE-SALES - Enjoy access to exclusive pre-sales on tickets throughout the year.
  • MONTHLY PAYMENTS - Keep things simple with our monthly payment plans.
  • ADVANCE PARKING - Stay warm and dry with access to discounted advance parking and receive a spot in our on-site garage with covered walkway.
  • TRADE IN TICKETS - SWAP-A-SHOW® and trade in your tickets from one show into another included in your package or a selection of other shows, including Wicked, Jesus Christ Superstar, An Officer and a Gentleman or My Fair Lady.
  • EXCHANGE YOUR TICKETS - Exchange your tickets for another night if something comes up. Choose from as many as 23 alternate dates for each show!

* Subject to availability, restrictions to benefits, differences in prices, seat locations, fees and deadlines may apply.

**One-time benefit only.


Health & Safety Information

Our commitment to the health and safety of our guests, artists, staff and volunteers is our first priority. We are working with experts from University Hospitals and the Cleveland Clinic, along with local and state health officials, to ensure the implementation of health, safety and cleanliness protocols...

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Sit in the first 15 Rows!

Play a starring role at Playhouse Square by joining the Donor Circle. All Donor Circle members receive exclusive KeyBank Broadway Series season seating in the Donor Circle (first 15 rows), advance notice of upcoming events, opportunity to purchase tickets to select performances before public sale and access to personalized ticketing services.

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What are my Swap-a-Show® options this season?

Currently, t​​his one-time benefit can be used to swap from one show on the series for additional tickets to another KeyBank Broadway Series show, or you can swap into Wicked (Dec. 8, 2021-Jan. 2, 2022) Jesus Christ Superstar (Feb. 2-20, 2022), An Officer and a Gentleman (April 22-24, 2022) or My Fair Lady (June 7-26, 2022). Please note that if you choose to move into a performance with a higher ticket price than what you originally purchased, you will only be charged the difference.

Am I able to reschedule my performance date if I have a conflict?

Yes! You are able to exchange tickets up to 48 hours before their performance. If you choose to exchange for a performance with a higher ticket price than what you originally purchased, you'll only be charged the difference. No extra fees! There are no refunds for missed performances. Differences in prices, seat locations and deadlines may apply. If you are sick or at risk, please stay home. Flexible options are available to you if you become ill or are no longer comfortable attending after purchasing a ticket. 

When will I be able to purchase single tickets to select performances?

The only way to guarantee your seats to this exciting line-up of shows is by becoming a Season Ticket Holder.  You will then be able to purchase additional tickets before the public with your Season Ticket Holder Pre-sale in late summer/early fall. We will inform you via email when your pre-sale date has been established.  If you are just looking to buy tickets for a specific show, individual tickets will go on sale at a later date (varies by show). 

I want to purchase additional tickets to Disney's FROZEN, when will I be able to do that?

As a Season Ticket Holder, you'll always have early access to shows, including Disney’s FROZEN. We will inform you via email when your pre-sale date has been established (expected December 2021).

When will I receive my tickets?

We are currently finalizing details on how to safely provide tickets to you. We encourage you to consider digital ticket delivery to your mobile device for an easy, touch-free experience. However, you will receive tickets prior to your show date and are able to review performances details using “My Account” online.