The Donor pre-sale will take place December 2-8, 2021.
*Pre-sale date is based on donation level. Please speak with your Donor Relations Representative for more information.
Don't miss out on all of the current donor pre-sale opportunities. See a complete list here.
As a Playhouse Square Donor, you receive many benefits as a thank you for your annual support. When you add season tickets to your membership, there are even more perks! Check out your additional Season Ticket Holder benefits.
Exclusive for Donors and Season Ticket Holders, BuzzCast is a new video series featuring interviews, news, and rare behind-the-curtain looks at what's happening on and off our stages.
Hours: Monday through Friday 9:00 a.m.-5:00 p.m.
Email: Contact your Donor Relations Representative directly.
Q: What information do I need when calling or emailing my Donor Relations Representative?
A. Make sure you have your donor number and the date and time of the performance you would like to purchase, Swap-a- Show® or exchange into.
Q. Can I use my Swap-a- Show® benefit for any show this year?
Q. When can I begin to Swap-a- Show® or exchange my season tickets?
A. Exchanges and Swap-a- Show® options are available now. You may switch any of your tickets for the five shows in your series package for tickets for another series show as well as Wicked, Jesus Christ Superstar, An Officer and a Gentleman and My Fair Lady. Call your Donor Relations Representative or 216-640-8436 to make changes to your tickets.
Q. Where can I sit in Donor Circle and how many season ticket seats may I purchase?
A. Click here for details and Donor Circle Season Ticket seating guidelines.
Q. My seats in Donor Circle are associated with a donation. Is this an annual donation or a one-time gift?
A. Donor Circle seating is tied to an annual donation and Donor Membership. At least 25% of your donation is also due at the time of your season ticket renewal.
Q. Where do I locate seating charts of the theaters?
A: Seating charts can be found on our website at playhousesquare.org/events-tickets/seating-charts
Q. I have tickets to Jesus Christ Superstar and/or My Fair Lady, what is happening with those shows?
JESUS CHRIST SUPERSTAR and MY FAIR LADY, postponed last spring due to the pandemic, have been rescheduled for 2022. JESUS CHRIST SUPERSTAR will return February 2-20, 2022 and MY FAIR LADY will run June 7-26, 2022.
You will receive new tickets with your rescheduled dates starting in January 2022.
Q. What health and safety protocols can I expect?
We are eager to welcome you back for a safe and memorable experience at Playhouse Square. Our commitment to the health and safety of our guests, artists and performers, staff and volunteers is our first priority always.
We have joined with performing arts venues in the Northeast Ohio region and around the country to implement a safer return to full-capacity live indoor performances by requiring masks to be worn in all areas of Playhouse Square and for all audience members to be fully vaccinated against COVID-19. Any audience member (ages 3 and up) who cannot be vaccinated is required to provide a negative COVID-19 test result before entering the theater.
Read more about our Health and Safety Guidelines.
Q. What if I can't attend due to illness or don't want to attend due to a rise in cases?
As your performance date approaches, if you or a member of your group are not feeling well as or have concerns about attending a show, know that we have flexible options available for you.
Please contact us in advance of your show time and date and we will review your options with you.
We are available to answer any questions you may have. Please contact your Donor Relations Representative for assistance.