Posted: Aug 27, 2025

Donor Relations & Special Projects Coordinator

RESPONSIBILITIES

  1. Embrace Playhouse Square values and programs that further Diversity, Equity and Inclusion within the department.
  2. Build strong relationships with donors, engaging them in the mission of Playhouse Square.
  3. Provide personal ticketing to the Inner Circle level donors.
  4. Assist with the Connor Palace Boxholder program including printing tickets, preparing mailing and fulfilling donation requests.
  5. Help meet the fundraising goals of the Development department through ongoing upgrades, renewals, and cultivating new donors.
  6. Regularly meet expectation to process and respond to all donor inquires, requests and feedback in timely matter.
  7. Coordinate with 100% accuracy, confidential and secure input of donor information in the database.
  8. Provide feedback from donors and offer ideas to improve procedures and service.
  9. Provide back-up during busy on-sales as a part of the Donor Relations team.
  10. Help coordinate and carry out details of yearly Donor Circle Broadway seating strategy.
  11. Assist with Donor Circle mailings and assist with Donor Circle events.
  12. Serve as a Development staff representative in the RJF Club as assigned.
  13. Assist with department special events, mailings, and other duties as assigned.

Qualifications

  1. Minimum of 2 years’ experience in fundraising or customer service position.
  2. Bachelor’s Degree or previous experience managing a base of accounts
  3. Self-motivated with strong organizational skills.
  4. Outgoing, people-oriented person, with outstanding interpersonal skills.
  5. Ability to handle confidential information.
  6. Excellent communication skills, both verbal and written.
  7. Knowledge of current PC hardware and software.
  8. Evening/weekend availability.

Benefits

Playhouse Square offers an attractive and comprehensive benefit package to employees that provides exceptional coverage. This package includes:

  • Medical, Vision, and Dental Insurance
  • Long-Term Disability Insurance
  • Short-Term Disability Insurance
  • Paid Leave
  • Life Insurance
  • 401(k) Retirement Plan
  • Perks Program
  • Employee Assistance Program (EAP)
  • Wellness Program
  • Discounted Parking

In order to apply, please submit a resume along with a cover letter to one of the following:

E-mail to hrpt@playhousesquare.org

Fax to 216-201-9448

Mail:

Playhouse Square
Human Resources Department
1501 Euclid Avenue, Suite 200
Cleveland, OH 44115