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Welcome KeyBank Broadway Series Season Ticket Holder!

Frequently Asked Questions

You have questions; we have answers.

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HAMILTON Tickets Still Available!

The revolutionary musical will be at Playhouse Square in a few short weeks! Seats are still available, log into your online account to secure your tickets and be in the room where it happens. 

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Season Ticket Holder Pre-sales

Check out your current pre-sale offers.

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Season Ticket Holder Benefits

Have you reviewed your benefits lately? Take a moment to look over the perks that come with being a Season Ticket Holder.

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Meet Season Ticket Services

Get to know your Season Ticket Services team.

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Season Ticket Holder Guidebook

Everything you need to make the most of your Broadway in CLE experience, all in one place.

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Mobile Assistance

Need help navigating your mobile tickets? Visit our Mobile Assistance Center for comprehensive video tutorials and answers to our most frequently asked questions.

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How to Reach Us

Hours: Monday through Friday 9:00 a.m.-5:00 p.m.
Phone: 216-664-6050
Email: seasontickets@playhousesquare.org
Schedule a Phone Appointment: Book your Personalized Service Appointment with a member of our Season Ticket Services team, where you'll receive a phone call at a time and date that works best for you.

Note: If you are a Donor, please contact your Donor Relations Representative.