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Updated March 27, 2020 

While performances are suspended for now, the situation is temporary. Our curtains will rise again. That is why we are still thinking, planning and dreaming about the good things coming our way and you may see future shows promoted online and on social media.

We are here for you during this time and are eager to welcome you back to the theaters as soon as it is safe to do so.

Email Us

The best way to reach us is by email to [email protected] or by using the web form below.

Reach Us By Phone

You can reach us by phone Monday through Friday 9 a.m. to 5 p.m.

  • Administrative Office: 216-771-4444
  • Sales and Service: 216-241-6000
  • Season Ticket Holders, please call: 216-664-6050
  • Group Leaders, please call: 216-640-8600
  • Donors, please contact your Donor Relations Representative
  • If you would like to purchase tickets for the 2020-2021 KeyBank Broadway Series: call 216-640-8800 or visit

Contact Form