The main box office is located in the KeyBank State Theatre Lobby with satellite box offices in the Helen, Allen, Outcalt and Hanna Theatres.
All Playhouse Square box office locations operate only just before performances. We open one hour before curtain time and close 30 minutes after curtain.
Curtain times adjust frequently based on the many shows on our stages and the varying dates. To find the hours of operation, visit our Event Calendar, which will feature all shows scheduled and their curtain times. The box offices open one hour before the listed curtain time.
Our Ticket Sales and Service department is open Monday - Friday from 9 a.m. to 5 p.m.