Posted: Jul 7, 2025

Leadership Donor Engagement & Ticketing Coordinator

Full Time/Benefits

Please include a cover letter with salary requirements and a resume when applying.

 

RESPONSIBILITIES

  1. Embrace Playhouse Square values and programs that further Diversity, Equity and Inclusion within the department.
  2. Manage the donor ticketing for Playhouse Square Leadership Donors ($6,000 +) and Trustees.
  3. Relationship Building: act as a liaison between leadership donors and organizational leadership, fostering strong connections and facilitating organic interactions.
  4. Conduct proactive outreach to leadership donors, keeping them informed about our mission, impact, and upcoming initiatives.
  5. Customize communications to align with individual donor interests, ensuring a personalized and engaging experience.
  6. Attend and actively participate in all donor events, working the crowd to build relationships and strengthen connections with donors.
  7. Assist in the Donor Broadway Series renewal process.
  8. Assist with reservations and special activities in the RJF Presidents’ Club. Communicate to staff as necessary.
  9. Produce ticketing and other donor reports as needed via AudienceView database.
  10. Provide special event assistance to other Development staff.
  11. Assist the staff in RJF Presidents’ Club as needed during evening/weekend performances.
  12. Work as a team with the other members of Donor Relations to provide back-up during busy on-sales and encourage donor upgrades.
  13. Assist with other Development projects as assigned.

Qualifications

  1. Bachelor's degree in a related field.
  2. Minimum two years fundraising experience required.
  3. Self-motivated with strong organizational skills.
  4. Ability to handle confidential information.
  5. Outgoing, people-oriented person, with outstanding interpersonal skills.
  6. Excellent communication skills, both verbal and written.
  7. Knowledge of current PC hardware and software 
  8. Evening/weekend availability.

 

Benefits

Playhouse Square offers an attractive and comprehensive benefit package to employees that provides exceptional coverage. This package includes:

  • Medical, Vision and Dental Insurance
  • Long-Term Disability Insurance
  • Short-Term Disability Insurance
  • Life Insurance
  • Paid Leave
  • 401(k) Retirement Plan
  • Employee Assistance Program (EAP)
  • Wellness Program
  • Discounted Parking

In order to apply, please include a cover letter with salary requirements and a resume.

E-mail to pshr@playhousesquare.org

Fax to 216-771-0217

Mail: 

Playhouse Square
Human Resources Department
1501 Euclid Avenue, Suite 200
Cleveland, OH 44115