Meet the Season Ticket Services Team!

From helping you to redeem your benefits to answering any questions you have along the way, we invite you to call, email or visit us online for help. Above all else, you can expect to receive the very best in personal and attentive service from our team of dedicated Season Ticket Services professionals.

Meet Autumn V.

Autumn Vail joined Playhouse Square in March 2018 with the Ticket Office. She has since spent one year with Season Ticket Services as a part-time representative and has since taken on the role of Seasoin Ticket Services Coordinator. Autumn looks forward to sharing her infectious smile with our team and our guests while helping to create lifelong memories at Playhouse Square.

Favorite Broadway Show: The show that I'm about to see that I've never experienced before!
Favorite "Hot Spot" in the District: Republic Food & Drink

Meet Caitlyn K.

Caitlyn Kropp came to Playhouse Square in the summer of 2013 as a part-time representative. She thrives on applying her knowledge in efforts to provide a positive experience during each patron interaction; every call-every time. Her attention to detail, dedication to the department and her love for assisting our Season Ticket Holders proved she would make a great asset to the team as Manager in 2021. She looks forward to speaking with our patrons throughout the season and creating lasting memories.

Favorite Broadway Show: Come From Away
Favorite Broadway Soundtrack: Jersey Boys

Meet Chris S.

Chris Swindell started his Playhouse Square career in 2005 on the Inside Sales and Service team, learning the ropes of selling new subscriptions on both an inbound and outbound basis. In 2010, Chris moved to Season Ticket Services, where he now focuses on assisting current season ticket holders with all their theater needs, be they renewals, ticket exchanges, single ticket purchases or general questions about Playhouse Square.

Favorite Broadway Show: Sweeney Todd: The Demon Barber of Fleet Street
Favorite Playhouse Square Memory: Seeing Hamilton for the first time.

Meet Devin G.

Devin Gamble joined the Playhouse Square team as a Season Ticket Services Representative in August of 2019. She has always loved the theater and is thrilled to have the opportunity to work at one of the most well-known theater districts in the world. She strives to help make every guests's visit to Playhouse Square lasting and memorable.

Favorite Broadway Soundtrack: The Phantom of the Opera
Favorite Playhouse Square Concession: Popcorn and cookies!

Meet Jamie B.

Jamie Benetto joined the Season Ticket Services team in September 2016 as a part-time representative. She enjoys this role and is inspired daily by the different conversations she gets to have with our guests. Jamie looks forward to assisting our Season Ticket Holders and hearing about the wonderful memories they make at Playhouse Square.