Once your renew your season tickets for the 2023-2024 KeyBank Broadway Series and receive your season tickets, your Swap-A-Show® options will include swapping within your KeyBank Broadway Series season ticket package, or swap into one of our Huntington Bank Featured Performances, which will be BOOK OF MORMON, HAIRSPRAY, MAMMA MIA!, ANNIE or STOMP. If you choose to move into a performance with a higher ticket price than what you originally purchased, you will only be charged the difference.

Please note that COMPANY will not be eligible for Swap-A-Show®.

You can expect to receive your tickets starting in the Summer.

If you would like to change your season tickets, such as moving your location, switching to a different day of the week, or adding additional seats to your package, please renew your season tickets into the 2023-2024 KeyBank Broadway Series and select the "relocation" option during your renewal.

Ensure that your Broadway in CLE experience never expires with our most convenient benefit ever!

Auto-renewal means you'll never have to ask yourself if you remembered to keep your seats for the coming year. You'll also gain priority access to relocate your seats if you wish to make a change. Need to move your seats, change your day of the week or add additional seats? Get quicker access to make these changes when your account is set to auto-renew.

No! The payment plan is a free benefit to all season ticket holders. 

Please call your Season Ticket Services team to update your payment plan. We're available to assist you Monday through Friday from 9:00 a.m. until 5:00 p.m. by calling 216-664-6050.

Great question! The exchange benefit allows you to exchange your tickets from one performance date to another during the run of a show. This benefit is unlimited and free for season ticket holders ($25 per exchange savings), but exchange requests must be made 48 hours prior to your scheduled performance.

Swap-A-Show® is a one time-only benefit in the event you have already seen a show or do not wish to attend a particular performance. You can trade in your tickets from one show on the series for additional tickets to another KeyBank Broadway Series show, or one of our Huntington Bank Featured Performances. This benefit expires on December 31, 2022.

In both cases, if you choose to move into a performance with a higher ticket price than what you originally purchased, you will only be charged the difference.

If you have tickets for an upcoming weekend performance and need assistance on Saturday or Sunday, please fill out this form.   

Currently your Swap-A-Show® options include swapping within your KeyBank Broadway Series season ticket package, meaning that you may decide to forgo your tickets to one show on series for extra tickets to another on series. You may also swap into one of our Huntington Bank Featured Performances, which will be DEAR EVAN HANSEN or COME FROM AWAY. If you choose to move into a performance with a higher ticket price than what you originally purchased, you will only be charged the difference.