Recovering Your Password

If you are unsure of your log in information (email address and password), click here and enter the email address associated with your Playhouse Square season ticket account. Remember, you may have a home and work email, so look back to an old email you have received from us and see which address it was sent to.


After that, check your inbox for an email from with your temporary password.


From there, you can log in with your temporary password and create a new permanent password. Make sure to write your new password down where you can find it later. 




Navigating My Account

Once you are logged in, you'll find yourself at the homepage of your account. Click "My Account" in the upper right hand corner of the screen to access your details.

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To view the dates of your upcoming season, click the "Events and Tickets" tab on the left side of your screen.

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Do You Need Further Assistance?

Hours: Monday through Friday 9:00 a.m.-5:00 p.m.
Phone: 216-664-6050

Schedule a Call: If you would like to schedule a Personalized Service Appointment with a member of our Season Ticket Services team, click here to request a phone call at a time and date that works best for you.

Note: If you are a Donor, please contact your Donor Relations Representative.